Frequently Asked Questions
Flexibility Option
Flexibility Option allows you to avoid paying booking amendment fees
Our Flexibility Option allows you to avoid paying booking amendment fees and avail of reduced charges in the event of a cancellation. Flexibility Option must be purchased at the time of booking. Please note that changes to bookings may still attract an increase in fare. In relation to the cancellation of a booking, note that handling fees and other supplements (e.g.: non-web telephone supplements) are non- refundable.
Ireland / Great Britain Routes
| Irish Sea Motorist | Standard Amendment Fees | With Flexibility Option |
|---|---|---|
£20/ €25 |
No Charge |
Please note that booking amendments with Flexibility Option avoid amendment fees, but still incur any increase in fare if applicable.
| Days Before Departure | Standard Cancellation Fees | Flexibility Option Cancellation Fees |
|---|---|---|
0 – 3 days |
100% |
90% |
4 - 20 days |
100% |
75% |
21- 41 days |
50% |
25% |
42 days plus |
25% |
Full Refund |
Please note that the cost of Flexibility Option is non refundable in the event of cancellation.
| Irish Sea Foot Passenger |
Standard Amendment Fees | With Flexibility Option |
|---|---|---|
£8/ €10 |
No Charge |
Please note that booking amendments with Flexibility Option avoid amendment fees, but still incur any increase in fare if applicable.
| Days Before Departure | Standard Cancellation Fees | Flexibility Option Cancellation Fees |
|---|---|---|
0 – 3 days |
100% |
90% |
4 - 20 days |
100% |
75% |
21- 41 days |
100% |
25% |
42 days plus |
100% |
Full Refund |
Please note that the cost of Flexibility Option is non refundable in the event of cancellation.
| France Route Motorist | Standard Amendment Fees | With Flexibility Option |
|---|---|---|
€25 |
No Charge |
Please note that booking amendments with Flexibility Option avoid amendment fees, but still incur any increase in fare if applicable.
| Days Before Departure | Standard Cancellation Fees | Flexibility Option Cancellation Fees |
|---|---|---|
0 – 3 days |
100% |
90% |
4 - 20 days |
100% |
75% |
21- 41 days |
50% |
25% |
42 days plus |
€100 Deposit |
Refund of full deposit |
Please note that the cost of Flexibility Option is non refundable in the event of cancellation.
| France Route Foot Passenger | Standard Amendment Fees | With Flexibility Option |
|---|---|---|
€15 |
No Charge |
Please note that booking amendments with Flexibility Option avoid amendment fees, but still incur any increase in fare if applicable.
| Days Before Departure | Standard Cancellation Fees | Flexibility Option Cancellation Fees |
|---|---|---|
0 – 3 days |
100% |
90% |
4 - 20 days |
100% |
75% |
21- 41 days |
100% |
25% |
42 days plus |
100% |
Refund of full deposit |
Please note that the cost of Flexibility Option is non refundable in the event of cancellation.
- Where bookings are amended and the total price of the new fare is lower than the original fare no refunds will be given.
- No refunds will be given on any booking after outbound travel has commenced
- No refunds will be given if due to weather conditions you are moved from the Dublin Swift to either the Ulysses or Isle of Inishmore cruise ferries
- No refunds will be given on any unused portion of your ticket.
Note: Promotional and sale fares may attract special terms and conditions relating to amendment and cancellation charges which will be listed on the relevant fare pages over the course of the offer booking period
